Customer Service Request

Contact Information

Name*

First Last

Phone (Required)*

Although we may have your phone number on file please provide the best phone number to contact you at.

Email (Optional)

Address

Street Address Address Line 2 City Province Postal Code

Enter your Herby Curby Acct Number if known.

Service Request

Please select the type of service you are requesting from the following options:*

Please select all items that need to be updated.*

Name
Phone Number
Email Address
Billing Address
Rental Address

What can we help you with?*

New Information

New Name*

First Last

New Phone Number*

New Email Address*

New Billing Address*

Street Address Address Line 2 City Province Postal Code

New Rental Address*

Street Address Address Line 2 City Province Postal Code

Cancel My Rental

Please note that any containers must be empty in order for our driver to pick it up. We will attempt to notify you of the planned pickup date by phone. Pickups are normally done on or after your regular pickup date for either your garbage or recycling materials.

Customer Account # (if known)

Number of Containers to be Picked Up*

Requested Pickup Date*

Is the rental location different than the billing address above?*

No
Yes

Rental Location*

Street Address Address Line 2 City Province Postal Code

Repair Service

Do you rent or own your container?*

Rent
Own

What repair is needed?*

(ie: broken wheel, lid damaged, etc.)

Serial number of the container(s)*

Warranty Claim

Please provide the serial number of the container(s). Our driver will inspect the container and assess if it qualifies for warranty.

Serial # of Container(s)*

Report a Stolen Container

You are required to report stolen containers to the police first and then provide us with the police report number.

Have you filed a police report?*

Police Report #*

Number of Containers Stolen*

You must file a police report before submitting this form.

Report a Container Damaged by Pickup Service

Name of Company that Services Your Location*

Date Damage Occured*

Short Description of Damage*

Did you report to your local municipality?*

Yes
No

Please provide a short description of what your inquiry is about.*

Customer Service Request

Contact Information

Service Request

New Information

Cancel My Rental

Repair Service

Warranty Claim

Report a Stolen Container

You must file a police report before submitting this form.

Report a Container Damaged by Pickup Service

Contact Us

Business Hours

Payment Information

Resources