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Customer Service Request
Contact Information
Name
*
First
Last
Phone (Required)
*
Although we may have your phone number on file please provide the best phone number to contact you at.
Email (Optional)
Address
Street Address
Address Line 2
City
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon
Province
Postal Code
Enter your Herby Curby Acct Number if known.
Service Request
Please select the type of service you are requesting from the following options:
*
Cancel my rental
Repair service
Update my information (Rental Customers)
Warranty claim
Report a stolen container
Report a container damaged by pickup service
Other
Please select all items that need to be updated.
*
Name
Phone Number
Email Address
Billing Address
Rental Address
What can we help you with?
*
New Information
New Name
*
First
Last
New Phone Number
*
New Email Address
*
New Billing Address
*
Street Address
Address Line 2
City
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon
Province
Postal Code
New Rental Address
*
Street Address
Address Line 2
City
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon
Province
Postal Code
Cancel My Rental
Please note that any containers must be empty in order for our driver to pick it up. We will attempt to notify you of the planned pickup date by phone. Pickups are normally done on or after your regular pickup date for either your garbage or recycling materials.
Customer Account # (if known)
Number of Containers to be Picked Up
*
Requested Pickup Date
*
YYYY dash MM dash DD
Is the rental location different than the billing address above?
*
No
Yes
Rental Location
*
Street Address
Address Line 2
City
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon
Province
Postal Code
Repair Service
Do you rent or own your container?
*
Rent
Own
What repair is needed?
*
(ie: broken wheel, lid damaged, etc.)
Serial number of the container(s)
*
Warranty Claim
Please provide the serial number of the container(s). Our driver will inspect the container and assess if it qualifies for warranty.
Serial # of Container(s)
*
Report a Stolen Container
You are required to report stolen containers to the police first and then provide us with the police report number.
Have you filed a police report?
*
Yes
No
Police Report #
*
Number of Containers Stolen
*
You must file a police report before submitting this form.
Report a Container Damaged by Pickup Service
Name of Company that Services Your Location
*
Date Damage Occured
*
MM slash DD slash YYYY
Short Description of Damage
*
Did you report to your local municipality?
*
Yes
No
Please provide a short description of what your inquiry is about.
*
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